It is stressful when a favorite piece of jewelry needs repair. You may be concerned about whether it can be fixed and if you can trust someone with it. These are all valuable concerns. However, these concerns can be alleviated if you do due diligence and ask the right questions. Here are four questions that you must always ask any jeweler before you trust them with repairs.
Are They Certified?
Find out whether the jeweler has a professional bench certification. Once you know that your jeweler is properly certified you can be sure that they have had extensive training and experience. Jewelers with bench certification often work under video surveillance.
Will Your Jewelry Be Fixed Here or Somewhere Else?
Often jewelry, especially the pricier pieces, is not fixed in-house. Many jewelers will send the piece to another location to have it repaired. This normally makes the cost of repairs higher than it would be if it had been done in-house. Don't be shy about asking where your jewelry will be fixed. If it is not done in-house then move on because there are plenty of other jewelers who work in-house in order to keep their customers repair costs down.
How Do You Know That the Correct Diamond or Gem Is Returned to You?
You may worry that a jeweler may swap your precious stones when they are fixing your jewelry. A professional service will allow you to view your precious stones under a microscope before you leave it with them. In this way, you can recognize the special characteristics of your precious stone. When you are picking up the jewelry after repair you should also be allowed to view the stone under a microscope again to validate its authenticity.
How Much Will It Cost?
The cost to repair a piece of jewelry is different from one jeweler to the next. Take the time to shop around to ensure that you are getting a good deal. Make sure there are no hidden fees involved if you get a low price. Remember to bear in mind the qualifications of the jeweler. Needless to say, you will pay more for expert service but this is well worth it.
Entrusting your jewelry to a jeweler for repairs can make you a bit anxious. Channel this nervous energy into finding a qualified professional who charges a reasonable fee so that you can have peace of mind.
For more information about jewelry repair, reach out to a company like American Jewelers.